In this bonus AI + Insurance episode of the Insurance Intelligence Podcast, we sit down with Ichun Lai, founder of Propel Global Advisory, for a candid conversation on what it really takes to build a workforce ready for responsible AI adoption.
In this episode of InsurTech Amplified, Ichun Lai joins Theresa Blissing to discuss how AI can both streamline and complicate core insurance functions in areas where bias affects AI-driven decision-making. They explore how bias enters systems, the business risks it creates, and practical steps leaders can take to drive fair, transparent, and accountable AI adoption strategies that build trust as a competitive advantage.